Terms of Service

1. Agreement

These terms are an agreement between you and CNCIT ("we", "us"), the operator of Fromnote — the Android app, the Fromnote connector for AI assistants, and fromnote.app (together, the "Service"). By creating an account or using the Service you accept these terms and our Privacy Policy. If you use Fromnote for an organisation, you confirm you can accept these terms for it.

2. Your account

• You sign in with Google. Keep your Google account secure — anything done through your account is your responsibility.
• You must be at least 13 years old, or the minimum age to consent to data processing in your country.
• One person per account. Tell us at support@fromnote.app if you think your account was misused.

3. Your content

You own the pages, text, handwriting and other content you create or that assistants create for you in Fromnote ("Your Content"). You give us a limited licence to store, copy, process, display and transmit Your Content only to run, secure and improve the Service for you — for example to sync it, render page images, recognise handwriting and pass it to AI assistants you connect. This licence ends when you delete the content or your account, apart from backup copies that expire on schedule. We don't use Your Content to train AI models.

You're responsible for Your Content and confirm you have the right to use it.

4. AI assistants

• You can connect third-party AI assistants through the Model Context Protocol. When you approve a connection, the assistant can act on your notebook within the permissions you granted, on your instructions.
• Those assistants are provided by other companies under their own terms. We're not responsible for what they generate, how they process content they read, or their availability.
• AI output can be wrong or incomplete. Review anything important before relying on it.
• You can revoke an assistant's access at any time. Usage limits for AI actions depend on your plan.

5. Plans, payment and cancellation

• Free includes the limits shown on our pricing page. Pro costs US$5 a month or US$48 a year (local prices and taxes may vary in Google Play).
• Pro is bought and billed through Google Play and renews automatically at the end of each period until you cancel.
• Cancel any time in Google Play → Payments & subscriptions. Pro stays active until the end of the period you've paid for; you then move to Free and keep your content, but limits apply to new activity.
• Refunds follow Google Play's refund policies, plus any rights you have under consumer law that can't be excluded.
• If we change prices, we'll tell you in advance, and the change applies from your next renewal. You can cancel before it does.
• Free trials, if offered, convert to paid Pro unless you cancel before the trial ends.

6. Acceptable use

Don't use Fromnote to:

• break the law or infringe anyone's rights, including intellectual property and privacy;
• store or share content that exploits children, promotes violence, or is otherwise illegal;
• attack, overload, scrape, reverse-engineer or work around the limits or security of the Service, except where the law allows it;
• resell or provide the Service to others without our permission;
• use automated clients to make excessive requests beyond fair use of your plan.

We may suspend or close accounts that break these rules, after notice where reasonable.

7. Our service

We work to keep Fromnote available and your data safe, but we can't promise the Service will be uninterrupted or error-free. Keep your own copies of anything critical (Pro lets you export). We may change or discontinue features; if we shut Fromnote down, we'll give at least 30 days' notice so you can export your content.

8. Disclaimers

To the extent the law allows, the Service is provided "as is" and "as available", without warranties of any kind, including merchantability, fitness for a particular purpose and non-infringement.

9. Limitation of liability

To the extent the law allows, we aren't liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, data or goodwill. Our total liability for any claim relating to the Service is limited to the greater of the amount you paid us in the 12 months before the claim and US$50. Nothing in these terms limits liability that can't be limited by law, including for fraud or gross negligence.

10. Ending this agreement

You can stop using Fromnote and delete your account at any time (how). We may end these terms if you seriously or repeatedly break them. Sections that by their nature should survive — such as ownership, disclaimers and limitation of liability — continue after the agreement ends.

11. Changes to these terms

We may update these terms. For material changes we'll notify you in the app or by email at least 14 days before they take effect. If you keep using Fromnote after that, the new terms apply; if you don't agree, you can delete your account.

12. Governing law

These terms are governed by the laws of the Republic of the Philippines. Courts in the Philippines have jurisdiction, but if you're a consumer you may also bring claims in the courts where you live and keep the protections of your local consumer law.

13. Contact

support@fromnote.app · CNCIT, Philippines.